amthal.co.uk
Amthal Group Companies provides commercial fire and security services for UK businesses. The work covers fire alarms, intruder alarms, CCTV and access control systems. The company is based in St Albans and has been around since 2000.
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Engineer arrival times and response speed are a recurring discussion point. Same-day fixes are mentioned across feedback.
Walk tests and system explanations are referenced regularly. The way technicians work through problems is a recurring topic.
Interactions with engineers and office staff are discussed regularly. Communication during visits is a recurring theme.
Call-out and battery replacement charges are raised in feedback. Experiences around pricing and transparency are discussed in varying ways.
The overall picture is largely positive, with recurring themes around service delivery and staff interaction alongside occasional discussion of pricing.
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Amthal Group Companies has been around since 2000 and is based in St Albans. It began as a residential security provider before expanding into commercial security and fire protection. The company now works across industries including block and facilities management, education, retail and hospitality. The leadership includes CEO Jamie Allam, named Business Leader of the Year by St Albans Chamber of Commerce in 2022.
The company designs, installs, maintains and monitors fire alarm systems. It also supplies intruder alarm systems, CCTV and access control systems. Access control includes Paxton products. Services span design consultancy, professional installation, regular maintenance, monitoring and ongoing compliance support for UK businesses.
Amthal is accredited by NSI Gold, UKAS, BAFE and SSAIB. The company services around 6,000 maintained sites with over 21,500 service visits each year. It reports a client retention rate above 97 percent. A dedicated account manager is provided per client, alongside a secure client portal and online chat support. Several members of the senior management team started with the company as apprentices.