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Is Apothespa trustworthy?

apothespa.co.uk

Apothespa is a small independent Devon business making hand-made organic and natural skincare, beauty products, candles and home fragrance. Products are hand-potted in small batches across the range of facial oils, cleansers, moisturisers, soaps and body oils. It runs physical shops in Totnes, Dartmouth and Sidmouth.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

92 /100
Very positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
71%
Good
22%
Average
3%
Poor
2%
Bad
2%

Checkuno Insights

Product performance

Product performance and ingredient standards are recurring discussion points. Experiences around how items work for sensitive or problematic skin are mentioned regularly.

Delivery timing

Delivery timing and order handling are discussed regularly. Packaging and the personal touches included with orders are recurring topics.

Customer service

Customer service is a recurring theme in feedback. Experiences around query handling and email support come up across several accounts.

Communication

Communication around enquiries and gift vouchers is mentioned regularly. How the business responds to issues is a recurring discussion point.

General impression Mostly positive

The overall picture is largely positive. Recurring themes settle around product performance, delivery and customer service.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Website
apothespa.co.uk
Category
Beauty & Care
Registered since
2015
Domain age
10 years
Country
United Kingdom
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About this business

Background

Apothespa is a small independent British business based in Devon. It began in 2006 as Aromatika and rebranded as Apothespa in 2019. Physical shops opened in Totnes in 2009, Dartmouth in 2011 and Sidmouth in 2021. The owner and managing director Lisa Hosking is a qualified aromatherapist.

Range

The catalogue covers hand-made organic and natural skincare, beauty treatments and home fragrance. Skincare items include facial oils, cleansers, toners, moisturisers, scrubs and eye creams. The range also extends to shampoos, hand and body washes, soaps and body oils. Home fragrance products include candles, reed diffusers and room mists.

Brands

The business operates several of its own brands. These include the Devon Candle Company, the Devon Soap Company and Hippy Daze. Aromatika was the original founding brand and now trades as Apothespa.

Approach

Products are hand-made in small batches and hand-potted in Devon. The whole range is vegetarian and most items are vegan-friendly. Nothing is tested on animals and the business is registered with PETA. Many products are formulated for those with sensitive skin or skin complaints.