aspect.co.uk
Aspect is a 24-hour property maintenance service covering London, the South East and East Anglia. It provides trades and repairs ranging from plumbing and electrics to roofing, glazing and drainage. The company has been around since 2004 and is based in Chessington, London.
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Interactions with tradespeople and support managers are recurring discussion points. Experiences with specific workers and management responsiveness vary.
Response times and workmanship are recurring topics. Experiences around unresolved issues and missed appointments also come up.
Pricing is a frequent discussion point. Experiences around unexpected charges and how cost matches the work vary.
Booking, communication and billing are recurring themes. Experiences around reaching the company and resolving complaints vary.
Experiences are mixed, with recurring themes around service delivery, pricing and customer service.
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Aspect is a property maintenance company that has been around since 2004. It operates across London, the South East and East Anglia, and is based in Chessington. The team runs 24 hours a day, every day of the year. Aspect is fully insured and certified to strict safety standards.
The company offers a wide range of trades and repairs. These include plumbing, electrics, heating, roofing, glazing, drainage, decorating, air conditioning and carpentry. Pest control and handyman services are also available. Specialist work covers damp and mould treatment, fire safety and leak detection. Free refurbishment consultations are offered for projects in London and the Home Counties.
Service Support Managers with knowledge across multiple trades oversee each job and provide advice. All tradespeople are trade accredited, vetted and given ongoing training. A job management system supports communication from booking to completion. A dedicated account team handles multi-site and commercial customers such as hotels, offices and care homes. Credit account facilities with 30-day payment terms are available for approved customers.