CareCo

Is CareCo trustworthy?

careco.co.uk

CareCo is a UK mobility retailer based in Essex. It supplies mobility aids and equipment including mobility scooters, wheelchairs, rollators, riser recliners and bath lifts. It also offers home installation and servicing.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

96 /100
Very positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
79%
Good
15%
Average
2%
Poor
2%
Bad
2%

Checkuno Insights

Staff interaction

Guidance from staff during the purchase process is a recurring discussion point. How needs are understood comes up regularly.

Product suitability

Product comfort and fit for individual needs are discussed in varying ways. Durability and limitations are recurring topics.

Delivery timing

Order fulfilment and arrival times are mentioned regularly. Adherence to promised delivery windows is a recurring theme.

Service delivery

Post-purchase support and handling of queries are recurring topics. Conduct throughout the customer relationship is discussed regularly.

General impression Mostly positive

The overall picture is largely positive, with recurring themes around staff guidance, delivery and support.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Website
careco.co.uk
Category
Health
Registered since
2008
Domain age
17 years
Country
United Kingdom
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About this business

Background

CareCo started in 2009 from a barn and moved to Brentwood in 2014. It is based in Essex and operates nationwide. The company has more than 440 staff and a large warehouse. It develops products in consultation with occupational therapists and holds Which? Trusted Trader status.

Range

The product range covers mobility scooters, self-propelled wheelchairs and rollators. It also includes riser recliners, fireside chairs, bath lifts and daily living aids. CareCo develops its own products, such as the CareCo Zoom mobility scooter and a range of riser recliners. It partners with brands including Pride, Abilize, Heben and Acorn Stairlifts, and works with Lloyds Pharmacy.

Showrooms and services

CareCo runs showrooms across England, Scotland and Wales, including Brierley Hill, Newcastle and Glasgow. The showrooms let customers try products before buying. The company offers delivery throughout the week with next-day options on some items. It also provides home installation, financing through Snap Finance, VAT relief on eligible products and a price match promise. It has worked with charities including Breast Cancer Haven.