coxandcox.co.uk
Cox & Cox is a homeware brand offering furniture, lighting and home décor for indoor and outdoor spaces. The range covers sofas, mirrors, storage, soft furnishings and garden furniture. The company is based in Frome, Somerset.
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Delivery timing and order fulfilment are recurring discussion points. Experiences around arrival, packaging and tracking vary.
Product condition and appearance on arrival are discussed regularly. How items compare with their online presentation is a recurring topic.
Accessibility and responsiveness of the support team are recurring themes. Experiences around email contact and resolution vary.
How items hold up over time is a recurring topic. Experiences around longevity are described in varying ways.
Experiences are mixed across delivery, product condition and support. Durability and communication are recurring themes.
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Cox & Cox offers furniture, home décor and lighting for indoor and outdoor living. The collection includes sofas, mirrors, storage and bedroom furniture. Soft furnishings and garden furniture also feature. Products are presented as curated collections under the house brand.
The business traces back to founder Fiona Cox. She began selling homeware from her spare room after appearing on the BBC's Home Front makeover series. The company has grown over more than 20 years since that start. It is headquartered in Frome, Somerset.
The brand takes a design-led, curated approach inspired by tradition and trend. It selects only a small share of the products it considers, aiming for a consistent aesthetic across collections. Fabric swatches for upholstery are available. The brand positions itself around timeless style and individual interior spaces.
Cox & Cox offers finance options and a ten-year guarantee on selected items. Next-day delivery is available on some products. The company runs a trade customer programme. It also produces seasonal lookbooks and catalogues.