emergencyassistltd.co.uk
Emergency Assist is an independent vehicle breakdown and roadside assistance provider in the United Kingdom. It covers cars, vans and motorcycles, with cover levels from roadside help to national recovery.
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The core breakdown assistance is discussed regularly. Experiences around response times and call-outs vary.
Pricing for new policies is a recurring topic. Changes at renewal are mentioned as well.
The automatic renewal process is a recurring discussion point. Charges at renewal and cancelling are raised regularly.
Contact with operators, recovery drivers and support staff is discussed regularly. Experiences around these interactions vary.
Experiences vary across service, pricing and renewals. The overall picture is mixed, with recurring themes around response times and the renewal process.
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Emergency Assist provides breakdown cover and roadside assistance for cars, vans and motorcycles. Cover levels include roadside assistance, local and national recovery, lockout cover and misfuel assistance. European travel and home start can be added as optional extras. Vehicle warranty cover with repair cost reimbursement is also available.
The company is an independent breakdown provider that is not tied to any single service provider. It runs its own in-house emergency call centre. A network of over 3,000 recovery agents handles call-outs across the country. The team includes more than 45 staff. In the previous twelve months the company completed over 32,000 recoveries.
Emergency Assist was founded in 2017 and is based in Wisbech, England. The company positions itself around quality, reliable and cost-effective breakdown support. Cover is aimed at motorists looking for an independent alternative to the larger providers.