Emergency Assist

Is Emergency Assist trustworthy?

emergencyassistltd.co.uk

Emergency Assist is an independent vehicle breakdown and roadside assistance provider in the United Kingdom. It covers cars, vans and motorcycles, with cover levels from roadside help to national recovery.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

83 /100
Very positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
41%
Good
49%
Average
6%
Poor
2%
Bad
2%

Checkuno Insights

Service delivery

The core breakdown assistance is discussed regularly. Experiences around response times and call-outs vary.

Pricing

Pricing for new policies is a recurring topic. Changes at renewal are mentioned as well.

Renewal process

The automatic renewal process is a recurring discussion point. Charges at renewal and cancelling are raised regularly.

Staff interaction

Contact with operators, recovery drivers and support staff is discussed regularly. Experiences around these interactions vary.

General impression Mixed picture

Experiences vary across service, pricing and renewals. The overall picture is mixed, with recurring themes around response times and the renewal process.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Category
Cars & Transport
Registered since
2017
Domain age
9 years
Country
United Kingdom
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About this business

What they offer

Emergency Assist provides breakdown cover and roadside assistance for cars, vans and motorcycles. Cover levels include roadside assistance, local and national recovery, lockout cover and misfuel assistance. European travel and home start can be added as optional extras. Vehicle warranty cover with repair cost reimbursement is also available.

How they work

The company is an independent breakdown provider that is not tied to any single service provider. It runs its own in-house emergency call centre. A network of over 3,000 recovery agents handles call-outs across the country. The team includes more than 45 staff. In the previous twelve months the company completed over 32,000 recoveries.

Background

Emergency Assist was founded in 2017 and is based in Wisbech, England. The company positions itself around quality, reliable and cost-effective breakdown support. Cover is aimed at motorists looking for an independent alternative to the larger providers.