Is Flight Centre trustworthy? View the Checkuno Score
flightcentre.co.uk
Flight Centre is a full-service travel agency operating in the United Kingdom. It arranges flights, holidays, cruises, tours, car hire and corporate travel. The company has been around since 1984 in the UK.
Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.
How is the Checkuno Score calculated?
The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.
Score Breakdown
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Checkuno Insights
Interactions with travel experts during planning and booking are a recurring topic. Experiences around staff support are discussed regularly.
The booking process is mentioned regularly. Experiences from initial consultation through to confirmation come up often.
How itineraries are tailored to individual needs is a recurring discussion point. Personalisation of travel plans is raised regularly.
Customer support and responsiveness to questions are discussed regularly. Handling of complex or special requests is a recurring theme.
The overall picture is largely positive. Recurring themes centre on staff interaction, booking and itinerary planning.
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Company Information
- Website
- flightcentre.co.uk
- Category
- Travel
- Registered since
- 1997
- Domain age
- 28 years
- Country
- United Kingdom
About this business
Background
Flight Centre is a travel agency that opened in London in 1984. It is part of the Flight Centre Travel Group, a global parent company operating across several countries. The business serves leisure, corporate and wholesale customers. It maintains a network of more than 450 physical stores across five countries.
Services
The agency arranges flights, holidays, cruises and tours. It also handles car hire, travel insurance and travel money. Corporate and business travel services form part of the offering. The company combines leisure and business travel under one operation.
How it works
Flight Centre uses an omni-channel model that spans app, online, phone, chat and in-store booking. Customers can plan and book through whichever channel suits them. The business employs more than 3,500 travel experts across its five markets. Many of these staff hold accreditation in tours and cruises.
Scale
The company operates across Australia, the UK, New Zealand, South Africa and Canada. Its origins trace back to 1973 before the UK launch. It processes a high volume of bookings each year through its combined channels.