floortodoor.co.uk
Floor To Door is an online retailer of flooring for the home. The range covers carpets, vinyl, luxury vinyl tiles and artificial grass. Delivery is available across the UK mainland.
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Delivery timing is a recurring discussion point. Experiences vary, with some orders arriving later than initially indicated and others not arriving at all.
Communication is discussed regularly. Experiences range across email replies, phone contact and follow-up on outstanding enquiries.
The sample ordering process is a recurring topic. Experiences around sample requests and their arrival are described in varying ways.
Refunds and order resolution are raised regularly. Outcomes are described across a range of situations.
Customer experiences are mixed. Recurring themes centre on delivery, communication and order resolution.
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Floor To Door supplies flooring materials for residential use. The catalogue covers carpets, vinyl, luxury vinyl tiles and artificial grass. Stock includes brands such as Abingdon Flooring, Associated Weavers and Kingsmead. Further names include Tomkinson, Kersaint Cobb, Lifestyle Floors and Condor Carpets. There is also an own-brand Floor To Door carpet line. Products not listed on the website can be sourced on request.
The company operates a supply-only model with reduced overhead. Up to four free carpet samples can be ordered so customers can view materials at home before buying. A price-match guarantee is advertised. Stock items are dispatched quickly and delivered across the UK mainland.
Financing is offered through Klarna and Clearpay. This allows orders to be spread across instalments at the checkout. The business has not stated a founding year on its website.