flowercard.co.uk
Flowercard delivers fresh flowers by post through hand-arranged floral greeting cards. Its range covers cards for birthdays, sympathy, anniversaries and other occasions. The company has been around since 2000.
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Appearance and packaging of the flower cards are recurring topics. Experiences around how items match the online images vary.
Delivery timing for time-sensitive occasions is a recurring theme. Experiences around arrival condition and next-day service vary widely.
The ordering process is a recurring discussion point. Communication when issues arise is mentioned regularly.
How the company handles problems is discussed regularly. Experiences around communication and issue resolution vary.
Customer experiences are mixed. Recurring themes centre on product condition, delivery and how issues are handled.
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Flowercard delivers fresh flowers by post. Its signature product is the flower card, a floral arrangement packed into a greeting card. The flowers are set in Oasis within the card, so no vase is needed. The catalogue covers occasions such as birthdays, sympathy, anniversaries and new baby. It also offers letterbox flowers, flowerboxes, teacups and trugs containing flowers.
Posies are hand-arranged and designed by British artists and professional florists. Designs cover specific ages and occasions, including landmark birthdays such as 60th, 70th and 80th. Next-day delivery is available. The Flowercard Promise lets customers request a replacement within seven days of delivery if they are unsatisfied. Customer service is available by email and phone.
Flowercard was founded in 2000 and has more than 20 years in business. It was originally based in Guernsey in the Channel Islands and now operates from Bathgate. The company has fulfilled over two million orders to date.