geniushub.co.uk
Genius Hub designs and sells smart zoned heating control systems. The system lets customers control heating in individual rooms or zones through a mobile app, with scheduling and occupancy detection. The company is registered in Birmingham.
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Long-term operation of the system is a recurring topic. Experiences around devices, sensors and valves vary widely.
How customers experience support is a recurring discussion point. Experiences around support fees and resolutions vary.
Mesh network connectivity is a recurring theme. Signal strength and the need for additional plugs in solid-wall properties are discussed regularly.
Consistency of operation over time recurs across accounts. Experiences range from years of steady use to frequent manual resets.
Customer experiences are mixed. Recurring themes centre on product performance, technical support and network connectivity.
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Genius Hub designs and sells smart zoned heating control systems. The company is registered in Birmingham, England. It also operates under the name Heat Genius. Support and services are offered for residential properties, HMOs, offices, care homes and hospitality venues.
The system allows heating control in individual rooms or zones. Features include zone-based heating, occupancy detection and intelligent scheduling. Control is handled through a mobile and web app. The system is designed to reduce energy consumption and heating costs. It uses mesh networking with wireless repeaters and smart plugs for connectivity.
Radiator thermostatic valves can be configured for different heating types. These include radiators, underfloor heating, electric heating, GSHP and biomass systems. A diagnostics section called The Doctor supports self-corrections. The system is compatible with Alexa and IFTTT integrations. Genius Hub provides telephone support, an online knowledge base, an installer training portal and a user community forum.