homeforce.co.uk
HomeForce is a tradesperson matching service based in Edinburgh, Scotland. It connects property owners with vetted tradespeople for home maintenance, repairs and renovations. The company has been around since 2004.
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How tradespeople respond to requests and keep in contact during a job is a recurring topic. Experiences around timescales vary.
The vetting and matching process is discussed across several accounts. Experiences around competence and punctuality vary, with at least one mention of a mismatch between stated qualifications and the outcome.
Whether the matched tradespeople reflect fair market rates is raised regularly. Value relative to time saved is a recurring theme.
The single point of contact across multiple trades is discussed in several accounts. Experiences around the end-to-end service vary.
Experiences vary across communication, tradesperson matching and pricing. Recurring themes centre on booking and the matching process.
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HomeForce is a tradesperson and handyman matching service based in Edinburgh, Scotland. The company has been around since 2004. It operates within Edinburgh and the surrounding area bounded by the city bypass. Tradespeople may travel further for larger jobs.
The service connects property owners with tradespeople across a range of trades. These include plumbing, roofing, carpentry and flooring. Door entry work, drain clearing and chimney sweeping are also covered. Garden services and flat pack furniture assembly round out the offering.
Tradespeople undergo accreditation and ongoing appraisal. They are matched to jobs based on skills, qualifications and availability. Property owners have a single point of contact for multiple trades. A Market Rate Monitor is used to keep pricing aligned with local market rates.
There is no upfront cost to property owners, as tradespeople pay agreed fees based on the volume of work. A free mediation service is available if issues arise. The customer service team works weekdays and commits to a callback within the hour. Landlords can access tradespeople without agent fees or commissions.