Is Hotpoint trustworthy? View the Checkuno Score
hotpoint.co.uk
Hotpoint is a kitchen and laundry appliance brand operating across the United Kingdom. It sells washing machines, dishwashers, refrigeration and cooking appliances. The company has been around since 1911.
Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.
How is the Checkuno Score calculated?
The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.
Score Breakdown
Visual representation of the Checkuno Score.
Checkuno Insights
Repair service and engineer visits are recurring topics. Experiences around first-time fixes and missed appointments vary.
Delivery timing and communication are discussed regularly. Experiences around timely arrivals and damaged deliveries vary.
Product performance and durability are recurring discussion points. Experiences around appliances arriving damaged or failing early vary.
Customer support is frequently discussed. Experiences around wait times and issue resolution vary significantly.
Customer experiences are mixed. Recurring themes centre on repair service, delivery and customer support.
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There are currently no active warnings for this business.
Company Information
- Website
- hotpoint.co.uk
- Category
- Home & Garden
- Registered since
- 1996
- Domain age
- 30 years
- Country
- United Kingdom
About this business
Background
Hotpoint is a home appliance brand that has been around since 1911. It operates across the United Kingdom and is part of the Beko Europe portfolio. The business runs its own delivery fleet and customer service teams. It sells directly to customers online.
Range
The catalogue covers kitchen and laundry appliances. This includes washing machines, tumble dryers and dishwashers. Refrigerator freezers, cookers, ovens and hobs are also available. The brand emphasises energy efficiency and everyday use in its product design.
Services
Hotpoint offers home delivery alongside installation and appliance support. Buy now pay later options are available through PayPal or Klarna. Free removal and recycling is offered on selected products. A free ten-year parts warranty applies to some appliances.
Support
The brand provides after-sales support including product registration and repair services. Spare parts and customer care are part of the offering. Support is available across most days of the year. Sustainability features in the company's stated approach to appliance design.