Is Hotpoint trustworthy? View the Checkuno Score
hotpointservice.co.uk
Hotpoint is a British home appliance brand that makes and services domestic kitchen and laundry appliances. The range covers washing machines, tumble dryers, dishwashers, fridge freezers, ovens, hobs and cookers. It also handles repair and maintenance for appliances both in and out of warranty.
Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.
How is the Checkuno Score calculated?
The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.
Score Breakdown
Visual representation of the Checkuno Score.
Checkuno Insights
Product performance and early-life faults are a recurring topic across appliances. Experiences with cookers, washing machines and fridge freezers are discussed regularly.
Repair appointments and engineer visits are a recurring discussion point. Parts availability and the number of visits needed come up regularly.
Reaching the support team is a frequent topic. Phone waiting times and automated call handling are mentioned regularly.
Interactions with staff and engineers during appointments are discussed in varying ways. Preparedness and conduct on visits are recurring themes.
The overall picture leans critical, with recurring themes around product performance, repair visits and reaching support.
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Company Information
- Website
- hotpointservice.co.uk
- Category
- Technology
- Registered since
- 1999
- Domain age
- 26 years
- Country
- United Kingdom
About this business
Background
Hotpoint has been a presence in British homes since 1911. The brand has grown over more than a century into one of the country's recognised home appliance names. It now operates as part of Beko Europe. Its work spans manufacturing, sales and after-sales servicing for household appliances.
Range
The brand supplies a broad set of domestic appliances for the kitchen and laundry. This includes washing machines, tumble dryers and dishwashers. It also covers fridge freezers, ovens, hobs and cookers. Alongside the appliances themselves, Hotpoint provides repair and maintenance services for products that are in or out of warranty.
Service and support
Hotpoint registers eligible appliances for a parts guarantee and provides a labour warranty period. It also offers extended care plans and a repair guarantee. Home delivery can include installation along with removal and recycling of an old appliance. Customer support is available across most days of the year. The company positions its appliances around everyday home routines.