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Is Hutchings Motor Group trustworthy?

hutchings.co.uk

Hutchings Motor Group is a new and used car dealership in South Wales selling Hyundai, Omoda and Jaecoo vehicles. The family-run, fifth-generation business also offers servicing, MOT testing and repair work. It operates dealerships in Bridgend, Swansea and Pontypridd.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

70 /100
Largely positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
10%
Good
63%
Average
22%
Poor
3%
Bad
2%

Checkuno Insights

Sales process

The car buying experience is a recurring topic. Experiences around sales interactions and follow-through on agreements vary across locations.

Service and repair

Servicing and repair work are recurring discussion points. Experiences vary, with mentions of workmanship alongside delays and parts ordering.

Communication

Communication and responsiveness are recurring themes. Experiences around follow-up and unanswered messages are discussed in varying ways.

After-sales support

Handling of issues after purchase is a recurring topic. Experiences around warranty discussions and follow-up are mentioned regularly.

General impression Mixed picture

Experiences are mixed across sales, servicing and communication. Recurring themes vary noticeably between locations.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Website
hutchings.co.uk
Category
Cars & Transport
Registered since
1997
Domain age
28 years
Country
United Kingdom
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About this business

Background

The company has been around for over a century, with origins dating to the late 1800s when Gilbert Hutchings opened a butcher shop in Ton Pentre, South Wales. The business transitioned to motor vehicles in the mid-twentieth century and marks over 50 years as a new and used car main dealer. It is a family-run, fifth-generation business. Queen Elizabeth II visited to acknowledge the delivery of its 10,000th Motability vehicle.

Brands and stock

Hutchings is a franchise holder for Hyundai, Omoda and Jaecoo. Stock includes hatchbacks, SUVs, 4x4 vehicles and other cars available for test drive. Used stock also features Vauxhall, Ford, Fiat, Citroen, Seat and other marques. Motability vehicle schemes are offered.

Services and locations

Services include servicing, MOT testing, part-exchange quotes, vehicle valeting and finance arrangements. The group operates dealerships in Bridgend, Swansea and Pontypridd near Cardiff. It has also historically operated in Treforest, Tonypandy and Vauxhall sites.