IRCAS

Is IRCAS trustworthy?

ircas.co.uk

IRCAS administers and collects outstanding penalty notices for the transport industry. The company handles revenue protection processing, from initial notice through to final payment or prosecution. It also offers automated payment services and an appeals process.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

51 /100
Mixed picture

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
2%
Good
22%
Average
57%
Poor
16%
Bad
3%

Checkuno Insights

Appeals process

How appeals are assessed and decided is a recurring discussion point. Experiences around the handling of submitted evidence are raised regularly.

Communication

Contact and responsiveness to enquiries are discussed frequently. Experiences around reaching staff and email replies are mentioned regularly.

Accuracy of penalties

The accuracy of penalty notices and identity verification is a recurring topic. Feedback references letters sent to wrong names and disputed journeys.

Customer service

Individual handling of cases is a recurring discussion point. Experiences around personal engagement with enquiries vary.

General impression Points of attention

Experiences lean critical, with recurring themes around appeals, communication and penalty accuracy. Individual case handling is also discussed.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Website
ircas.co.uk
Category
Cars & Transport
Registered since
2003
Domain age
23 years
Country
United Kingdom
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About this business

Background

IRCAS stands for Independent Revenue Collection and Support and is a trading name of ITAL Group Limited. The company administers and collects outstanding penalty notices for the transport industry. It is based in Portsmouth. The business describes itself as operating independently in conjunction with the transport sector.

Services

IRCAS handles revenue protection processing covering the issuing of an initial notice through to final payment or prosecution. The company offers automated payment services for those settling penalties. An appeals service allows penalty notices to be challenged. A FAQ section and document library are also provided.

Operations

IRCAS works in conjunction with the Rail Delivery Group, the Department for Transport and passenger watchdog bodies. The company states it is governed by the Department for Transport and compliant with relevant legislation. It provides an online secure payment portal that is PCI-DSS compliant. An automated payment line is also available.