kustompcs.co.uk
Kustom PCs builds custom PC systems and supplies components, alongside repairs and upgrades. It serves gaming, work and creative setups from a walk-in store in Ayr, Scotland.
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Support and advice across email, phone and in-person visits are recurring discussion points. How staff explain components is also mentioned.
Dispatch and delivery speed are discussed in several accounts. The time taken to complete build-to-order work is also raised.
Handling of returns, warranty repairs and follow-up is a recurring theme. Replacement of hardware and tracking of enquiries come up regularly.
Recommendations around component selection are a recurring topic. How tailored advice is given is discussed across accounts.
The overall picture is largely positive. Recurring themes centre on support, dispatch and after-sales handling.
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Kustom PCs is based in Ayr, Ayrshire, in Scotland. The business builds custom PC systems and handles repairs and upgrades. It runs a local walk-in store with phone and email support. Customers can visit in person or arrange work remotely.
The catalogue covers cases, cooling, graphics cards, processors, memory, power supplies, storage, peripherals and networking equipment. The team builds gaming PCs, work desktops and creative systems, along with custom modding parts. Products from Noctua, Das Keyboard, Thrustmaster and Ducky feature among those supplied and supported. Express assembly is available for custom-built systems.
The business offers in-house repair and customisation, with hands-on support before and after purchase. Staff give advice on component selection and system building. Kustom PCs also hosts Kustom LAN Party events, bringing customers together around gaming and hardware.