Is NAC (Domestic Appliances) trustworthy? View the Checkuno Score
nacrepair.co.uk
NAC is a UK appliance repair business headquartered in Wakefield. It carries out out-of-warranty repairs on domestic appliances nationwide. The company focuses on repair work rather than retail or sales.
Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.
How is the Checkuno Score calculated?
The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.
Score Breakdown
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Checkuno Insights
Contact with customer service is a recurring discussion point. Experiences around reaching support and automated triaging vary.
The online booking process is discussed regularly. Next-day appointments, instant confirmation and pricing are recurring topics.
Interactions with engineers during appointments are a recurring theme. Timekeeping and diagnosis are mentioned regularly.
Repair outcomes are a recurring topic. Experiences around completed fixes, parts waits and integrated appliances vary noticeably.
Experiences vary across booking, staff interaction and repair outcomes. Customer service and the result of the repair are recurring discussion points.
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Company Information
- Website
- nacrepair.co.uk
- Category
- Technology
- Registered since
- 2018
- Domain age
- 7 years
- Country
- United Kingdom
About this business
Services
NAC carries out out-of-warranty repairs on domestic appliances. This covers washing machines, dishwashers and cookers. It also includes ovens, hobs and fridge-freezers, alongside tumble dryers and extractor hoods. Routine servicing and B2B services are also offered. NAC-Prime is a premium repair service tier described on the website.
Background
NAC was founded in 2014 as a family-run business by Adrian and Amanda Welke. It is headquartered in Wakefield and operates nationwide. The company describes itself as the largest independent provider of out-of-warranty repairs in the UK. Its model centres on direct business-to-consumer repair rather than replacement sales.
Approach
NAC works through a network of employed and self-employed engineers. Same-day or next-day repairs are offered, with online booking available. The company sets out transparent pricing with no hidden charges. Engineers and support staff focus on diagnosis and repair. An apprenticeship training programme is also run.