northwesthardware.co.uk
Northwest Hardware supplies specialist window and door components and security products. Its range covers locks, hinges, handles and patio door parts for both repair and new installation. The company operates two warehouses in Manchester and Warrington.
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Stock availability and the breadth of the range are recurring discussion points. Sourcing of obsolete or hard-to-find parts is mentioned regularly.
Staff interaction and help identifying parts are discussed across many accounts. Responsiveness by email, phone and in person is also raised.
Service speed and dispatch are mentioned often. Order turnaround and responses to problems are recurring topics, alongside occasional delays.
Return and exchange processes are described in varying ways. Experiences around communication and return fees are discussed.
The overall picture leans positive, with recurring themes around stock range and staff interaction. Delivery and returns are discussed in more mixed terms.
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Northwest Hardware is a supplier of specialist window and door components and security products. The company operates two warehouses open to the public and trade, one in Manchester and one in Warrington. It serves trade professionals such as double-glazing repairers, locksmiths and maintenance companies, as well as the general public. Staff are described as highly trained and able to source obsolete or hard-to-find parts.
The catalogue covers locks, hinges, door handles, espagnolette mechanisms and bifold and patio door components. Products range from replacement parts for repair and maintenance through to hardware for new installations. Brands stocked include Origin, Simplefit, Yale and Lockmaster. The company emphasises high-quality components and expert product knowledge.
Stock items ordered by 3pm on weekdays are dispatched the next day. Northwest Hardware offers Click and Collect within an hour and free mainland UK delivery on qualifying standard orders. The team provides guidance on identifying the correct parts and fitting them. They also help customers track down obsolete or difficult-to-find components.