ottotiles.co.uk
Otto Tiles & Design is an artisan tile supplier with a London showroom and operations in Istanbul and the USA. It offers handcrafted zellige, encaustic cement, ceramic, terrazzo and marble tiles.
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How tiles arrive and their finish is described in varying ways. Some experiences reference premium condition while others mention staining, chipping or residue.
Delivery timing and packaging are recurring topics. Experiences vary between deliveries within quoted windows and reports of delays or transit damage.
How the team responds to questions and issues is described inconsistently. Experiences range from attentive handling to generic responses and unresolved matters.
Ordering and the handling of handmade pieces are recurring themes. How orders are processed comes up across experiences.
Customer experiences are mixed. Recurring themes centre on product condition, delivery and customer service.
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Otto Tiles & Design supplies handcrafted artisan tiles for interiors. The product range covers zellige, encaustic cement, ceramic, terrazzo and marble tiles. Signature collections include Kit Kat Zellige, Terrena Ceramic and Kismet. Tiles come in a wide spectrum of colours and designs, and the company offers online ordering and express delivery.
The company was founded in 2014 in Istanbul and launched in London in 2015. Founder and creative director Damla Turgut is originally from Istanbul, Turkey. The brand has a London showroom and office, with further operations in Istanbul and the USA. Its team includes designers, logistics specialists and customer service staff across these offices.
Otto works directly with local artisans, particularly in Turkey, to source tiles using centuries-old techniques. The design-led, handcrafted pieces blend heritage craftsmanship with contemporary aesthetics. The brand serves architects, interior designers and homeowners.