ourgeneration.co.uk
Our Generation UK is a maker and retailer of children's dolls, doll clothing and accessories. The catalogue extends to playsets, pet sets and luggage sets. The business is based in Tonbridge, Kent.
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Experiences around delivery and dispatch vary. Timing for occasions and the condition of parcels on arrival are mentioned regularly.
Product condition and durability are recurring topics. Experiences around dolls, accessories and playset parts such as doors and hinges are described in varying ways.
Customer service responsiveness is a recurring discussion point. Experiences around replies to missing items, damaged goods and returns vary.
The returns and refunds process is mentioned across experiences. Handling of fault reporting and follow-up is a recurring topic.
Experiences are mixed. Recurring themes centre on delivery, product condition and customer service.
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Our Generation UK is based in Tonbridge, Kent. It manufactures and sells children's dolls under its house brand, Our Generation. The company also runs a blog and maintains a presence across social media. Its products are aimed at children and pre-teens.
The catalogue covers dolls, doll clothing and accessories. It also includes pet sets, luggage sets and playsets such as cooking islands and study desks. Themed collections cover Ballet and Sports, Summer Adventures, Fashion and Beauty, Equestrian and Foodie Delights. Some dolls are designed to appeal to older children.
Products are sold with matching accessories and clothing sets. The company places emphasis on construction and play value across different age groups. Free shipping is offered on larger orders. The brand serves customers across the United Kingdom.