plastic-surgeon.co.uk
Plastic Surgeon is a UK surface repair and restoration service. It works across bathrooms, flooring, kitchen units, windows, furniture, stone and doors. The company operates nationwide across mainland UK.
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Communication and response times are recurring discussion points. Experiences around how quickly enquiries are answered vary.
The longevity of completed repairs is a recurring theme. Experiences around how repairs hold up over time vary.
Interactions with individual technicians during appointments are mentioned regularly. Named technicians feature in many accounts.
The administrative and support side of the service is discussed alongside on-site work. Experiences across the two are described in varying ways.
Experiences vary across communication, repair durability and the support process. On-site technician interactions feature more consistently than company-level communication.
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Plastic Surgeon carries out hard surface repair and restoration across a wide range of materials. It covers bathrooms including sinks, baths and shower trays. It also works on flooring such as floor tiles, wood and laminate. Kitchen repairs extend to cupboard doors, cabinets and worktops. The company handles windows, furniture, stone and brick, walls and cladding, and doors in uPVC, wood, laminate and metal.
The company has been around since 1995. It describes itself as the UK's largest surface repair and restoration specialist. Its head office sits on the edge of Dartmoor. Eight regional hubs support work across the country.
The business employs over 250 directly employed staff. These staff are trained in-house rather than franchised or subcontracted. More than 200 directly employed finishers are stationed across all regions. A dedicated research and development team supports engineered repairs using advanced techniques and materials.
Plastic Surgeon offers nationwide coverage across mainland UK. It provides flexible appointment scheduling. Technology features include "on the way" notifications and a bespoke Visibility reporting system.