Is Purplebricks trustworthy? View the Checkuno Score
purplebricks.co.uk
Purplebricks is an online estate agent in the United Kingdom. It offers residential property selling with a fixed-fee model rather than percentage commission. Services include valuations, sales, conveyancing and mortgage advice.
Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.
How is the Checkuno Score calculated?
The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.
Score Breakdown
Visual representation of the Checkuno Score.
Checkuno Insights
Around staff expertise and supportive guidance, comments come up frequently. Experiences vary between consistent, knowledgeable support and staff changes or unresponsiveness.
How communication is handled is described in varying ways. Prompt, responsive service is mentioned alongside long wait times and unanswered enquiries.
Around the seller experience, accounts range widely. Smooth, stress-free transactions are described next to disjointed processes and limited post-sale support.
Reaching the company is described in different ways. Quick text responses are mentioned alongside extended hold times and unanswered emails.
The overall picture is mixed. Experiences around staff, contact and the selling process vary.
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Company Information
- Website
- purplebricks.co.uk
- Category
- Business
- Registered since
- 2012
- Domain age
- 14 years
- Country
- United Kingdom
About this business
What it does
Purplebricks is an online estate agent operating across the United Kingdom. It handles residential property sales with a fixed-fee pricing model rather than percentage-based commission. The offering covers free house valuations, property sales, rental listings and conveyancing. Mortgage advice is provided through Purplebricks Mortgages, alongside land and new homes services.
How it works
Properties are marketed with professional valuations, photography and floor plans. Listings appear on major UK property portals including Rightmove, Zoopla and OnTheMarket. Sellers track viewings, offers and progress through a 24/7 online dashboard and mobile app. Local property experts guide sellers through each stage, supported by dedicated sales progression staff.
Background
The head office is based in London. More than 327,000 sellers have used the service to date. The company reports a cumulative sales value above £84 billion across the properties it has handled.