SimpliSafe UK

Is SimpliSafe UK trustworthy?

simplisafe.co.uk

SimpliSafe UK supplies home and business security systems with 24/7 professional monitoring. The range covers door and window sensors, motion detectors, indoor and outdoor cameras, and fire and flood detection. Systems are customisable and managed through the SimpliSafe app.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

96 /100
Very positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
80%
Good
14%
Average
2%
Poor
2%
Bad
2%

Checkuno Insights

Customer service

Interactions with support staff are a recurring discussion point. Response handling and the speed of contact are mentioned in varying ways.

Service delivery

Monitoring and ongoing support are discussed regularly. Alarm response timing comes up as a recurring theme, with experiences that vary.

Product performance

Installation and long-term use of the equipment are recurring topics. Hardware behaviour around motion sensors and outdoor cameras is also raised.

User experience

App control and initial setup are discussed regularly. Wi-Fi configuration and app behaviour are mentioned as recurring points.

General impression Mixed picture

The overall picture leans positive. Recurring themes centre on support, monitoring and the setup experience, with some variation around alarm response and hardware.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Category
Home & Garden
Registered since
2010
Domain age
15 years
Country
United Kingdom
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About this business

Range

SimpliSafe UK provides home and business security equipment. The catalogue covers door and window sensors, motion detectors, and HD indoor and outdoor cameras. It also includes fire and flood detection. Alarm response uses video verification, with optional Securitas Guard dispatch.

Monitoring

The company offers no-contract monitoring with the option of professional installation. Customers can also set up and manage their own systems. A first month of monitoring is available at no cost. Smart home integration is supported, with Wi-Fi and cellular backup.

Features

Indoor cameras include privacy shutters. The company offers an Excess Payback Guarantee toward insurance excess and a 60-day money-back guarantee with free returns. Hardware carries a lifetime warranty. Monitoring subscribers receive a discount on equipment.

Background

SimpliSafe UK is based in Manchester and operates across the United Kingdom. Systems are designed around the proprietary SimpliSafe platform and app. The setup is intended to suit both home and business customers.