Is Tern trustworthy? View the Checkuno Score
tern.co.uk
Tern is a UK mystery shopping agency based in Wem, Shropshire. It provides customer insight and retail evaluation services across sectors including retail, hospitality and finance. The company has been around since 1989.
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How is the Checkuno Score calculated?
The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.
Score Breakdown
Visual representation of the Checkuno Score.
Checkuno Insights
Payment speed and reliability are a recurring topic for shoppers. Quick payment within days or the same week is mentioned regularly.
Staff interaction and communication are recurring discussion points. Experiences around support and briefing clarity vary.
Assignment availability is a recurring theme. Regional differences and telephone-based alternatives are mentioned regularly.
The online application and assignment process is a recurring topic. Experiences around onboarding and clarity are described in varying ways.
The overall picture leans positive, with some variation. Recurring themes centre on payment, communication and assignment availability.
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Company Information
- Website
- tern.co.uk
- Category
- Business
- Registered since
- 2007
- Domain age
- 19 years
- Country
- United Kingdom
About this business
Services
Tern is a mystery shopping agency that gathers customer insights. It runs mystery shopping programmes alongside customer analytics and reporting solutions. These services span retail, hospitality and finance. Further sectors include leisure, property and call centres.
Platform
The company maintains a field team of mystery shoppers across the country. Quality control and data are managed through a reporting platform and mobile app. Solutions are tailored to each client's objectives. Tern offers both programmes for businesses and shopper opportunities for individuals.
Background
Tern is based in Wem, Shropshire, and has been around since 1989. It works with diverse sectors including financial services, property development and estate agents. An online application and assignment system supports its shopper network. The business operates as one of the UK's mystery shopping agencies.