theticketsellers.co.uk
TicketSellers is an online ticketing platform for events across the UK and Europe. Categories include club nights, festivals, live music, sports and family events. The company has been around since 1998.
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Instalment payment arrangements are a recurring discussion point. Experiences around missed payment notifications and card issues for festival tickets vary.
The ticket ordering process and site navigation are mentioned regularly. Experiences range from quick ordering to technical issues with pages and payment fields.
How quickly the team addresses issues is discussed across several accounts. Experiences around response times and follow-up vary.
Communication about payment problems is a recurring topic. Experiences around notifications and updates are described in varying ways.
Experiences vary across payment plans, ordering and customer service. The overall picture is mixed with recurring themes around payments and communication.
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TicketSellers is an online ticketing platform based in Birmingham. The company has been around since 1998, when its co-founders began promoting rave events in the city. It later expanded into ticket sales across the United Kingdom and Europe. The business reports more than 30 years of experience and over 20 million tickets sold.
The platform sells tickets across a broad set of event categories. These include club nights, drive-in events, entertainment and family events. Further categories cover festivals, live music and sports. Student events and virtual events are also listed. Customers can search and order tickets across these categories.
Payment plan options are available for ticket purchases. A Customer Care Centre is staffed by former event organisers, music enthusiasts and industry experts. The company states a focus on low fees, service quality and customer support.