waveney-windows.co.uk
Waveney Windows is a family-run business supplying and installing windows, doors and conservatories. It also fits roofline products such as fascias, soffits and guttering. The company is based in Halesworth, Suffolk.
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The installation process and the fitting work are a recurring discussion point. Cleanliness on site and the finish are mentioned regularly.
Communication with sales, office and installation teams is discussed regularly. Contact from initial enquiry through to completion is a recurring topic.
Timeliness and job completion are a recurring theme. Experiences around scheduling and timescales vary.
Staff interaction during the survey and the work is mentioned regularly. Responsiveness throughout the process is a recurring topic.
The overall picture leans positive. Experiences vary around timescales, whilst installation and communication recur as themes.
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Waveney Windows supplies and installs windows, doors and conservatories. The range covers double glazed windows, bifold doors and composite doors. Orangery extensions, warm roof systems and cladding panels are also available. Roofline work includes fascias, soffits and guttering.
The company works with product lines including Evolution, Guardian Warm Roof, Rehau and John Fredericks. A 10-year sealed unit guarantee is offered on UPVC, with 5 years on hardwood frames. Installations use A-rated materials fitted by skilled installers. Professional surveying forms part of the process.
Waveney Windows is registered with FENSA, the Fenestration Self-Assessment Scheme. It was previously a member of the Consumer Protection Association and won the CPA National Consumer Protection Award in 1999. The business is also a community sponsor of the East Anglian Air Ambulance.
The company has been around since 1977 and is family-run. It is based in Halesworth in Suffolk. Service areas span East Anglia and beyond, including Norfolk. The focus rests on craftsmanship and aftersales care.