delfontmackintosh.co.uk
Delfont Mackintosh Theatres operates eight West End theatres in London. The venues present musicals, plays and other theatrical events. The company is owned and managed by Sir Cameron Mackintosh's company.
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Customer service experiences vary across feedback. Interactions with box office staff and automated systems are a recurring discussion point.
The online booking platform is discussed regularly. Experiences around technical issues such as page errors and payment timeouts are mentioned across feedback.
The theatre facilities are a recurring topic. Experiences around comfort, seating and accessibility are discussed in varying ways.
Accessibility arrangements are a recurring theme. Experiences around support for specific access needs are mentioned regularly.
Experiences vary across customer service, online booking and the venue experience. Recurring themes centre on the booking system and the theatres themselves.
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Delfont Mackintosh Theatres operates eight West End theatres in London. The company was founded over 30 years ago and is owned and managed by Sir Cameron Mackintosh's company. Its venues are the Gielgud, Noël Coward, Novello, Sondheim, Prince Edward, Prince of Wales, Victoria Palace and Wyndham's.
The theatres present musicals, plays and other theatrical events. Productions have included Hamilton, MJ The Musical and Les Misérables. Other shows have included Beetlejuice and Oliver!. The venues host a mix of major West End productions.
Tickets can be booked directly, with the ability to amend or exchange them up to 48 hours before a performance. Hospitality packages such as champagne service are available. The company provides accessibility services, including wheelchair access and a formal access discount scheme for guests with disabilities. The theatres are described as prestigious venues with refurbishment programmes in place.