hampers.co.uk
Hay Hampers is a British family business supplying luxury food and gift hampers for a wide range of occasions. Products include cheese and wine hampers, chocolate, afternoon tea, kosher and dietary-free options. The company has been around since 1984.
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Delivery timing is a recurring topic and experiences vary widely. Some hampers arrive on time while others are delayed or do not arrive.
Reaching the company when issues arise is discussed regularly. Experiences around contact by phone, email and chat vary.
The contents and presentation of received hampers are a recurring topic. How the hampers look on arrival comes up often.
Order changes and cancellations are mentioned regularly. Feedback references how orders are managed around peak periods.
Experiences are mixed, with recurring themes around delivery and customer service. Product condition is discussed more favourably.
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Hay Hampers supplies luxury food and gift hampers for many occasions. These include birthdays, anniversaries, weddings, Christmas and other seasonal moments. The range covers cheese and wine hampers, mystery wine selections, chocolate, coffee and afternoon tea. Kosher hampers and dietary-free options such as alcohol-free, gluten-free and dairy-free are also available. Corporate gifting forms part of the offering with curated premium food and drink.
The company began in 1984 as a fine wine merchants founded by Jeremy and Rachel Marshall Roberts. It was incorporated as Hay Hampers in 1991. This gives the business more than 40 years of operating experience in hamper gifting. It has been owned by a British family business since 2020. The company is based in Bourne.
Hay Hampers works with several brands across its catalogue. Vintners Selection covers fine wine, while Italy2Eat supplies Italian artisan food products. Gourmet and artisan products are sourced from fine producers. Company values centre on authenticity, freshness, sharing and reliability. Hampers are assembled around these sourcing principles.