healthnethomecare.co.uk
HealthNet provides clinical homecare services in partnership with the NHS. It delivers prescribed medicines to patients at home and offers nurse support for specialist treatments. The company has been around since 2015.
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Experiences around delivery timing are discussed regularly. How drivers keep patients informed comes up often, with some accounts of delays or rescheduling.
Interactions with healthcare and delivery staff are a recurring topic. Reaching staff by phone is also mentioned in varying ways.
Communication and the handling of enquiries are recurring discussion points. Response times from support are mentioned in varying ways.
How straightforward the ordering and delivery process is comes up regularly. Communication frequency around deliveries is a recurring theme.
Experiences are broadly positive with some variation. Recurring themes centre on delivery, staff interaction and communication.
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HealthNet provides clinical homecare in partnership with the NHS. It delivers prescribed medicines to patients' homes and supports specialist treatments. Nurse support, training and guidance for self-administration are part of the offering. Tailored patient support programmes are also available.
The company has been around since 2015. It operates two registered pharmacy sites in the United Kingdom. Primary operations are based in Swadlincote, Derbyshire. A second pharmacy site is located in Featherstone, West Yorkshire.
Services are free to patients and funded by the NHS or pharmaceutical manufacturers. The company reports serving over 240,000 patients across the United Kingdom. Both pharmacy sites are registered with the General Pharmaceutical Council. The focus is on accessibility and patient-centred care.
The myHealthNet platform supports patients in managing their care. It enables appointment booking, delivery tracking and secure messaging. Virtual nurse appointments can be held via Microsoft Teams. The app and portal bring these tools together in one place.