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Is Go Russia trustworthy?

justgorussia.co.uk

Go Russia is a London-based tour operator offering small group and tailor-made holidays to Russia, the former Soviet republics and China. Services include guided tours, waterway cruises and rail journeys. Visa support is included with most tours.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

94 /100
Very positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
76%
Good
18%
Average
2%
Poor
2%
Bad
2%

Checkuno Insights

Staff interaction

Interactions with guides, drivers and consultants are a recurring discussion point. The experience of being accompanied on tours is mentioned across accounts.

Trip organisation

How tours are coordinated from booking onwards is a recurring theme. Flights, transfers and in-country arrangements are discussed regularly.

Customer service

Communication with travel consultants over email and WhatsApp is discussed regularly. Handling of visa applications and special requests is a recurring topic.

Personalisation

How experiences are tailored to individual preferences is a recurring discussion point. Blending guided activities with personal exploration is mentioned across accounts.

General impression Mostly positive

The overall picture is largely positive. Recurring themes centre on guides, trip organisation and tailored itineraries.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Category
Travel
Registered since
2005
Domain age
21 years
Country
United Kingdom
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About this business

Range

Go Russia organises small group and tailor-made holidays. Destinations cover Russia, the former Soviet republics and China. The republics include Ukraine, Kazakhstan and Uzbekistan, along with Kyrgyzstan, Tajikistan, Belarus and Mongolia. Services include guided tours, Russian waterway cruises and adventure holidays. The catalogue also covers Trans-Siberian and Silk Road trips, hotels, excursions and train ticket bookings.

Service

The company works with small to medium group sizes and certified English-speaking guides, with options for other languages. Itineraries are designed by an in-house product team and can be personalised. Visa guidance and support are included with most tours. There is 24/7 emergency support with local representatives in the destinations.

Background

Go Russia trades as part of GR Travel Group and is based in London. The team draws on over 40 years of combined experience in Russia and the former Soviet Union. The company is ATOL bonded with full financial protection and insolvency insurance. It follows a responsible tourism approach. Popular destinations include Moscow, St. Petersburg and the Trans-Siberian Railway, along with Lake Baikal.