orchidstate.co.uk
Orchid State sells silk sleep products marketed for hair and skin care. The range includes mulberry silk pillowcases, sleep masks and sleep caps. A bamboo cooling pillow case forms a secondary line.
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The material of the items received is a recurring topic. Experiences around whether the fabric matches the silk described vary.
The returns and refund process is discussed regularly. Experiences around promotional or sale items are mentioned.
Delivery times and the origin of shipments are raised regularly. Experiences around arrival times and order fulfilment vary.
Contact with the company after payment is a recurring discussion point. Responses to enquiries are mentioned in varying ways.
The overall picture leans critical. Recurring themes centre on the material received, the returns process and delivery.
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Orchid State offers silk sleep products positioned around hair and skin care during sleep. The main line is built around 100% mulberry silk, including pillowcases, sleep masks and sleep caps. A bamboo cooling pillow case forms a secondary line. Products come in different momme weights from 19 to 25 millimetres.
The products are presented as natural mulberry silk produced from silkworms fed on mulberry leaves. The material is described as hypoallergenic and protein-based. Items are described as meeting OEKO-Tex Standard 100, a European safety test for textiles. Care guidance covers hand washing, delicate detergent and air drying.
Orchid State presents itself as a UK business and uses a .co.uk domain. Orders are fulfilled internationally. The company sells directly to customers online.