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Is Rad Power Bikes UK trustworthy?

radpowerbikes.co.uk

Rad Power Bikes UK sells electric bikes, accessories and replacement parts. Models include the RadRover, RadRunner, RadRhino and RadExpand. The UK operation serves customers across Great Britain and Europe.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

77 /100
Largely positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
23%
Good
61%
Average
12%
Poor
2%
Bad
2%

Checkuno Insights

Delivery timing

Delivery and order processing are recurring topics. Delivery timescales and ordering communication are mentioned regularly.

Installation process

Assembly and bike setup are recurring discussion points. Video-guided assembly and construction are discussed regularly.

Customer service

Experiences around customer service responsiveness vary. Reply times and reaching support are discussed in differing ways.

Product performance

Product performance is a recurring topic. Motor function, battery and display behaviour are mentioned in varying ways.

General impression Mixed picture

Experiences vary across delivery, assembly, service and product performance. Recurring themes point in differing directions.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Category
Cars & Transport
Registered since
2017
Domain age
9 years
Country
United Kingdom
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About this business

Range

Rad Power Bikes UK sells electric bikes across several models. These include the RadRover fat bike, the RadRunner, the RadRhino and the RadExpand. The company also offers accessories, replacement parts and refurbished ebikes. An assembly option called Built and Delivered is available.

Background

The brand began in 2007 when founder Mike Radenbaugh built his first electric bike. It relaunched as a direct-to-consumer brand in 2015 with the first manufactured RadRover model. The parent company is based in the United States. The UK operation runs through the .co.uk domain and serves Great Britain and Europe.

Support and service

Rad Power Bikes UK sells directly to customers with a mission centred on making ebikes accessible. It works with official service partners across regions. Spare parts and servicing for the UK and EU are managed through authorised partners including Bikeshop West. The company provides technical specifications, assembly videos, owner's manuals and a Help Centre.