saddlemasters.co.uk
Saddlemasters Equestrian is a UK specialist in saddle fitting and equestrian supplies, based near Ludlow. The range covers saddles, bits, rugs, horsewear and rider clothing. The company carries a number of established equestrian brands.
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Detailed and patient fitting consultations are a recurring theme. Attention to horse comfort and individual needs is discussed across several accounts.
How transactions and queries are handled is a recurring discussion point. Size exchanges and order updates during delays are mentioned across accounts.
How orders are processed and arrive is discussed in several accounts. Most reference prompt delivery, while one references a significant delay and communication issues.
The handling of orders from dispatch to arrival is a recurring topic. Communication during the process is also mentioned.
The overall picture is largely positive. Saddle fitting and customer service recur as themes, with delivery showing more varied accounts.
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Saddlemasters Equestrian is based near Ludlow in the Welsh borders. It was founded by experienced saddle fitter Ian Taft. The company combines a retail offering with professional saddle fitting services. Its approach centres on equine comfort, biomechanics and evidence-based guidance.
The product range includes saddles, bits, horse rugs and saddle pads. It also covers horsewear, rider clothing and accessories. Stocked brands include Neue Schule, Bombers, Sprenger, Gatehouse and Premier Equine. Further brands carried include Equilibrium, Brogini, Weatherbeeta and Country Clothing.
The company offers saddle fitting for all disciplines, with attention to saddle fit and balance, musculoskeletal comfort and rider symmetry. A loyalty points system is available to customers. Free UK delivery applies to qualifying orders. Fitting work is carried out alongside the wider equestrian retail range.