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Is ScottishPower trustworthy?

scottishpower.co.uk

ScottishPower is a gas and electricity supplier based in Glasgow, Scotland. It provides household energy supply alongside solar installation and EV charging solutions. Smart meter upgrades and energy management services are also part of the range.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

97 /100
Very positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
81%
Good
13%
Average
2%
Poor
2%
Bad
2%

Checkuno Insights

Staff

Around staff knowledge and availability, experiences are described in varying ways. Helpful, patient assistance is mentioned alongside difficulty reaching someone who can resolve issues.

Customer service

Around handling of enquiries, accounts range widely. Professional, efficient interactions are noted next to unresolved problems and inconsistent explanations.

Service reliability

Around supply continuity and installation timescales, experiences vary. Swift emergency responses are mentioned alongside prolonged outages and extended waits.

Price clarity

Around pricing, opinions differ significantly. Competitive, transparent tariffs are mentioned next to unexpected charges and unnotified tariff changes.

General impression Mixed picture

The overall picture is mixed. Experiences around staff, service reliability and pricing vary.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Category
Energy & Telecom
Registered since
1996
Domain age
29 years
Country
United Kingdom
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About this business

What it does

ScottishPower is a gas and electricity supplier in the United Kingdom. Core services cover household energy supply for gas and electricity. The company also installs solar panels and offers related tariffs. Electric vehicle charging solutions and smart meter upgrades round out the range, along with energy management services.

Products and tariffs

The supplier offers several tariff options, including Power Saver Bonus Hours and Power Saver for flexible pricing at selected times. EV Optimise is an electric vehicle charging service. Solar installation comes with expert fitting, positioned as a one-stop shop for solar and EV charging products. Customers manage their accounts through an online app and website.

Background

ScottishPower is based in Glasgow, Scotland. The company places a focus on renewable energy through its Green Story. It runs a charity partnership with Cancer Research UK and offers smart meter services and Radio Teleswitch Service upgrades.