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Is Zhero Cybersecurity & IT Support trustworthy?

zhero.co.uk

Zhero provides cybersecurity and IT support services for small and medium-sized businesses. Services span risk management, compliance, helpdesk support, cloud solutions and IT consultancy. It is a Microsoft Gold Partner based in London.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

94 /100
Very positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
77%
Good
17%
Average
2%
Poor
2%
Bad
2%

Checkuno Insights

Response time

Response time and issue resolution are recurring discussion points. How quickly support staff address problems is mentioned regularly.

Communication

Communication from technical staff is a recurring theme. Experiences around how solutions are explained come up across several accounts.

Staff interaction

Interactions with individual team members are discussed regularly. Named staff and their manner of engagement recur in feedback.

Service delivery

Service delivery across support and helpdesk work is mentioned regularly. Day-to-day handling of issues is a recurring topic.

General impression Mostly positive

The overall picture is largely positive. Recurring themes settle around response time, communication and staff interaction.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Website
zhero.co.uk
Category
Business
Registered since
2015
Domain age
11 years
Country
United Kingdom
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About this business

Background

Zhero is a cybersecurity and IT support business for small and medium-sized enterprises. It has been around since 2006. The company is headquartered on Farringdon Road in London and holds Microsoft Gold Partner status. Its chief executive Izak Oosthuizen is a published author in the field.

Services

The business provides end-to-end cybersecurity and IT support. Services include cybersecurity and risk management, compliance and data backups, and AI and process automation. The offering also covers IT consultancy, digital transformation, cloud solutions, procurement and supply chain support. The company assists with office relocation and mergers.

Operations

Zhero runs dedicated teams operating around the clock. These include a Service Desk, a Network Operations Centre and a Security Operations Centre. The company works across sectors including medical, finance, legal, insurance and architecture. It serves businesses ranging from 10 to more than 500 employees.