coversure.co.uk
Coversure is an independent insurance broker offering business, property and commercial vehicle cover. It has been around since 1986 and operates a nationwide network of franchised offices. The company also arranges home, travel and caravan policies.
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Communication with local brokers is a recurring discussion point. Experiences around contact and callbacks vary.
Pricing and how renewals are presented are recurring topics. Experiences around cost changes over time vary.
Claims handling and policy administration are discussed regularly. Refunds, coverage adjustments and resolution timing feature with varied outcomes.
The local, personal nature of service delivery is a recurring theme. Experiences across individual offices are described in varying ways.
Customer experiences are mixed. Recurring themes centre on broker communication, pricing at renewal and claims handling.
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Coversure is an independent insurance broker. It arranges business, property and commercial vehicle insurance. Cover is available for small and medium-sized enterprises, commercial landlords, fleet managers and logistics companies. Private clients can also arrange home, travel and caravan policies.
Coversure has been around since 1986. It operates through a nationwide network of around 90 independently owned and run franchised offices. Each office provides a local service from specialist brokers. The wider business forms part of the Coversure Insurance Services network.
The broker works by understanding a customer's needs before sourcing quotes. Quotes are drawn from a panel of insurance providers, with relationships including Aviva, RSA, LV and Axa. The emphasis is on tailored cover arranged through local offices across the UK.