homeprotect.co.uk
Homeprotect is a home insurance provider and the trading name of Avantia Insurance. It offers buildings and contents cover, with a focus on nonstandard homes and circumstances. Policies are underwritten by AXA Insurance.
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Pricing is a recurring theme. Cost outcomes when switching from other providers are discussed regularly.
The quote and setup process is a recurring discussion point. Experiences around questionnaire sections vary.
The website is mentioned regularly. Navigation and technical issues are recurring topics.
Customer service interactions are a recurring discussion point. Handoffs between departments are raised regularly.
The overall picture leans positive. Experiences vary around the website and the quote process.
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Homeprotect is the trading name of Avantia Insurance Limited. The company has been around since 2002 and is based in New Malden, Surrey. Its policies are underwritten by AXA Insurance. It works with an in-house underwriting team to tailor cover.
Homeprotect provides buildings and contents insurance. It offers tailored cover for nonstandard homes such as listed buildings and timber-frame homes. This extends to properties under renovation, unoccupied homes and holiday homes including Airbnb. Buy-to-Let, high-value homes and properties in flood-risk areas are also covered. Additional options include accidental damage, home emergency, legal expenses and lost keys cover.
The company centres on customers underserved by mainstream insurers. This includes those with nonstandard properties or unusual circumstances. It also covers people with previous claims or convictions. Homeprotect states it can cover around 95% of UK homes.
The online quote process takes less than 10 minutes. A 24/7 home emergency line is available to policyholders. A 24/7 legal advice line is also provided.