Is HomeServe trustworthy? View the Checkuno Score
homeserve.co.uk
HomeServe is a UK provider of home emergency insurance and repair services. It covers boilers, plumbing, drainage and electrics. The company is based in Walsall.
Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.
How is the Checkuno Score calculated?
The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.
Score Breakdown
Visual representation of the Checkuno Score.
Checkuno Insights
Around engineers and repair work, experiences vary. Efficient same-day resolutions are described, alongside fixes that needed a return visit.
How quickly engineers are dispatched is described in varying ways. Swift same-day attendance is noted by many, whilst some longer waits come up too.
The online and app-based booking is regularly highlighted positively. Speed and convenience are mentioned often.
Around phone support and customer service staff, experiences vary. Reassuring and helpful contact is described, alongside slower or less helpful interactions.
The overall picture is mixed. The booking process comes up positively, whilst service quality and response times are described in varying ways.
Together we make the internet safer.
Share your experience with HomeServe and help others make better choices.
Share your experienceAlerts & Warnings
No active alerts
There are currently no active warnings for this business.
Company Information
- Website
- homeserve.co.uk
- Category
- Finance
- Registered since
- 1998
- Domain age
- 27 years
- Country
- United Kingdom
About this business
Background
HomeServe is a home emergency insurance and repair company based in the United Kingdom, with its head office in Walsall. It cites more than 30 years of experience in the about section. The company works with a nationwide network of Home Experts, including engineers and plumbers.
Cover
The product range covers a number of home emergencies. This includes gas boiler cover, plumbing and drainage cover and electrics cover. Landlord boiler and plumbing cover and home accident cover are also available. One-off repairs can be arranged as well.
Services
Beyond cover, HomeServe offers installation and service work. This includes boiler installations, EV charger installations and boiler service plans. Heat pump service plans are also offered. The company partners with BOXT for boiler supply and installation.
Support
Claims and support run 24/7, with a helpline open every day of the year. The company commits to a same-day emergency response. Customers can manage their account through the MyHomeServe portal, and DIY guidance is available through the Knowledge Hub.