Right Choice Insurance Brokers

Is Right Choice Insurance Brokers trustworthy?

rcib.co.uk

Right Choice Insurance Brokers (RCIB) is an FCA-regulated insurance broker based in Romford, Essex. It arranges car, home, van and motorbike insurance, along with UK and European breakdown cover. It also runs the breakdown brands AutoAid, AutoNational and Euro Rescue.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

93 /100
Very positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
73%
Good
20%
Average
3%
Poor
2%
Bad
2%

Checkuno Insights

Staff interaction

Interactions with staff are a recurring discussion point. Phone response times and how queries are handled come up regularly.

Customer service

Customer service is a recurring topic. Communication and issue resolution feature, alongside occasional mention of fees.

Response time

Response time is discussed regularly. How quickly phone lines are answered and queries handled is mentioned often.

Pricing

Pricing and transparency are recurring themes, and experiences vary. Hidden fees, cancellation charges and premium changes are raised alongside initial quotes.

General impression Mixed picture

Experiences are mixed. Recurring themes centre on staff interaction and response times on one side and pricing and fees on the other.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Website
rcib.co.uk
Category
Finance
Registered since
2007
Domain age
18 years
Country
United Kingdom
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About this business

What they offer

RCIB is an insurance broker arranging cover across several lines. These include car, home, van and motorbike insurance. Home cover spans buildings and contents, buy-to-let and high-risk flood policies. The broker also offers breakdown cover for the UK and Europe through AutoAid, AutoNational and Euro Rescue.

Background

The broker is FCA-regulated and runs a physical headquarters and call centre in Romford, Essex, rather than operating online only. It positions itself around handling each customer individually instead of using algorithmic matching. RCIB serves both standard and non-standard sectors, including convictions, imported vehicles, young drivers and high-performance vehicles. The company is a major sponsor of the British Touring Car Championship.

Features

Club RCIB membership offers added benefits to policyholders. Multiple-policy discounts are available across car, home, breakdown, bike and van, as well as traders and liability lines. Quotes can factor in details such as forthcoming birthdays, convictions nearing expiry, driving experience and pass-plus qualifications. Multiple household vehicles and historical vehicle experience can also be taken into account.