Holidaysafe

Is Holidaysafe trustworthy?

holidaysafe.co.uk

Holidaysafe is a travel insurance provider in the United Kingdom. It offers specialist policies including single trip, annual multi-trip, family, winter sports and backpacker cover. The provider has been around since 2006.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

91 /100
Very positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
69%
Good
24%
Average
3%
Poor
2%
Bad
2%

Checkuno Insights

Pricing

Pricing is a recurring theme. Experiences reference competitive rates, with occasional references to increases after medical assessments.

Claims handling

The claims process is described in varying ways. Some experiences reference settlements, while others mention complications with compensation offers and evidence requirements.

Website

The online platform is discussed regularly. Experiences vary, with references to navigation as well as technical issues such as slow performance or payment failures.

Customer service

Interactions with staff support are a recurring discussion point. Experiences reference service through the purchase process, alongside occasional mentions of delays or inflexibility.

General impression Mixed picture

Experiences vary across pricing, claims and the website. The overall picture leans positive on customer service.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Category
Finance
Registered since
2005
Domain age
21 years
Country
United Kingdom
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About this business

Products

Holidaysafe provides travel insurance for a range of trip types and destinations worldwide. Policies include Single Trip, Annual Multi Trip and Family Travel Insurance. Further options cover Winter Sports, Longstay and Backpacker travel. Medical screening is offered for pre-existing conditions. COVID-19 cover is included as standard on selected products.

Background

The provider launched in 2006 and is based in Kings Hill, West Malling, England. It is a trading name of Travel Insurance Facilities Plc, also known as tifgroup. The business also operates the albert & eddie product line. Its directors have over 70 years of combined experience in travel insurance.

Service and support

Holidaysafe offers 24/7 emergency medical assistance and cover for medical conditions. Policies can be managed online. Specialist customer service teams handle medical screening, customer service, emergency assistance and claims. The provider has received industry awards, including Travel Insurance Provider of the Year at the National Insurance Awards 2025.