Alpha Travel Insurance

Is Alpha Travel Insurance trustworthy?

alphatravelinsurance.co.uk

Alpha Travel Insurance is a UK specialist travel insurance provider. It offers Single Trip, Multi-Trip, Long Stay and Winter Sports policies. The brand is a trading name of tifgroup and is underwritten by an FCA-regulated insurer.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

91 /100
Very positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
69%
Good
24%
Average
3%
Poor
2%
Bad
2%

Checkuno Insights

Pricing

Competitiveness of quotes is a recurring discussion point. Price changes when extending existing policies are mentioned in varying ways.

Service delivery

Arranging cover and receiving documentation is a recurring theme. Handling of routine processes is discussed regularly.

Customer service

How responsive staff are is a recurring topic. Initial contact and assistance during claims or abroad are described in varying ways.

Website

Obtaining quotes through the platform is a recurring discussion point. The interface and instant online quotes are mentioned regularly.

General impression Mixed picture

The overall picture is mixed, with positive leanings on pricing and the website. Recurring themes centre on service and customer support during claims.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Category
Finance
Registered since
2010
Domain age
15 years
Country
United Kingdom
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About this business

Background

Alpha Travel Insurance began in 2006 as a range of backpacker products on the sister site Holidaysafe. Its own website launched in October 2012. The brand is a trading name of tifgroup, also known as Travel Insurance Facilities Plc. The head office is in Kings Hill, West Malling, Kent.

Cover

Four main product lines are offered. Single Trip policies run up to 94 days, and Multi-Trip policies allow unlimited trips of up to 31 days each within a year. Long Stay policies cover extended trips of up to 18 months. Winter Sports policies cover skiing and snowboarding.

Policy features

Policies include up to £10 million of medical expenses cover and flexible excess choices. Single trip policies carry no upper age limit. A 24/7 emergency medical assistance team supports travellers, and cover is underwritten by an FCA-regulated insurer.

Approach

The products are designed by travel insurance specialists. Policy wording and the website are kept clear and straightforward. Customer feedback is gathered to guide ongoing improvement.