Protect Line

Is Protect Line trustworthy?

protectline.co.uk

Protect Line is a life insurance brokerage based in the United Kingdom. It arranges life insurance and related protection products from a panel of UK insurers. The company has been around since 2010.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

96 /100
Very positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
79%
Good
15%
Average
2%
Poor
2%
Bad
2%

Checkuno Insights

Staff interaction

Interactions with staff are a recurring topic. How complex steps are explained comes up across customer accounts.

Customer service

How support staff handle enquiries is discussed regularly. Clarity of explanations and callback timing are both mentioned.

Pricing

Affordability and value are recurring themes in customer experiences. Guidance on finding cover within budget is mentioned.

User experience

The overall application process is a recurring discussion point. Communication throughout and aftercare are raised alongside.

General impression Mostly positive

The overall picture is largely positive. Recurring themes centre on staff interaction, communication and pricing.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Category
Finance
Registered since
2009
Domain age
16 years
Country
United Kingdom
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About this business

Background

Protect Line is a life insurance brokerage based in the United Kingdom. It has been around since 2010, with offices in Bournemouth and London. The company is directly authorised and regulated by the Financial Conduct Authority. It employs over 250 staff and has arranged protection for more than 270,000 families.

Products

The brokerage arranges a range of life insurance products. These include level term and decreasing term cover. Critical illness cover, whole of life insurance and joint cover are also offered. Over 50s non-medical life insurance is available, alongside a wills service.

Approach

Protect Line works as a fee-free broker, paid by insurers rather than customers. It takes a non-advisory approach, setting out facts in plain English rather than opinions. The company has panel access to multiple UK insurers and provides specialist support at each stage of an application. It states that it does not sell customer data.