ageas.co.uk
Ageas UK is a major insurer offering car, home, van, travel and pet cover. It is headquartered in Bournemouth and forms part of the Belgian Ageas group. The business is one of the UK's largest car insurers.
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Pricing is a recurring topic in customer experiences. Quotes and renewal rates are mentioned regularly.
Website and app navigation is discussed regularly. Technical limitations at peak times are also raised.
Customer support is a recurring discussion point. Accessibility and communication are mentioned regularly.
Claims handling and service delivery are recurring themes. Settlement and repair outcomes are discussed in varying ways.
Experiences vary across pricing, service and claims. Customer service is a recurring theme throughout.
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Ageas UK provides insurance cover across multiple product lines. These include car, home, van, travel and pet insurance. The company offers 24/7 online policy management and claims support. It holds a top Defaqto product rating for car, home and travel insurance.
Ageas UK is part of the Ageas group, with roots traceable to 1824. The group is Belgium's largest multinational insurer. The UK business is headquartered in Bournemouth and is one of the country's largest car insurers. It operates alongside brands such as Rias, esure, Sheilas' Wheels and First Alternative, and works in partnership with Saga. Collectively these serve nearly seven million customers.
The company is ServiceMark accredited by the Institute of Customer Service. It runs a 24/7 UK emergency claims helpline. Online policy management is available at all hours with no admin fees for changes, except for van customers. Ageas UK won Personal Lines Insurer of the Year at the British Insurance Awards 2025. It supports electric vehicle cover and provides guidance through its Solved Hub portal.