Animal Friends Insurance

Is Animal Friends Insurance trustworthy?

animalfriends.co.uk

Animal Friends Insurance is a United Kingdom pet insurer covering cats, dogs, and horses. The company has been around since 1998 and is based in Amesbury, England.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

92 /100
Very positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
70%
Good
23%
Average
3%
Poor
2%
Bad
2%

Checkuno Insights

Claims handling

The claims process is a recurring discussion point. Experiences range from swift approvals to denials or coverage surprises.

Payment speed

How quickly reimbursement arrives after approval is discussed regularly. Direct vet payments and unexpected costs are also raised.

Customer service

Responsiveness of staff is a recurring topic. Reaching support and wait times are mentioned.

Claims support

Interactions with staff during claims are discussed regularly. How policy details are explained is also raised.

General impression Mostly positive

The overall picture leans positive. Recurring themes centre on claims handling, payment speed and support.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Category
Finance
Registered since
1999
Domain age
27 years
Country
United Kingdom
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About this business

Background

Animal Friends Insurance is a United Kingdom pet insurer based in Amesbury, England. The company has been around since 1998 and has over 25 years' experience. It was founded specifically to support animal welfare and continues to back welfare and conservation charities globally.

Cover

The insurer provides cover for cats, dogs, and horses. Policies cover veterinary treatment costs and medication. Optional benefits include third-party liability cover, complementary therapies, and cover for pet death or injury to others. Direct payment to veterinary practices is available for eligible claims.

Policy options

Several policy types are offered, including Accident Only, Time Limited, Lifetime, and Maximum Benefit. Cover is available at different levels to suit different budgets. The insurer sets out to keep its insurance affordable and straightforward.

Additional benefits

Select policies include free vet video consultations and flea and tick treatments. Direct vet payments are available for eligible claims. The company emphasises customer support alongside its animal welfare focus.