Is IONOS trustworthy? View the Checkuno Score
ionos.co.uk
IONOS is a hosting and web services provider that began as 1&1. It offers domain registration, email, website building, hosting, servers and cloud infrastructure. The company also provides marketing tools and an AI Receptionist service.
Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.
How is the Checkuno Score calculated?
The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.
Score Breakdown
Visual representation of the Checkuno Score.
Checkuno Insights
Customer support is a recurring discussion point. Experiences around reaching representatives and wait times vary.
Interactions with support staff are discussed regularly. Communication and the consistency of information come up across experiences.
The handling speed of queries and callbacks is mentioned regularly. Experiences around resolution timing vary.
Website-building and hosting are recurring themes. Email delivery after updates and migration are mentioned within these experiences.
Experiences vary across support, response time and the hosting services. Themes around staff interaction and the website recur most often.
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Company Information
- Website
- ionos.co.uk
- Category
- Technology
- Registered since
- 2017
- Domain age
- 8 years
- Country
- United Kingdom
About this business
Services
IONOS provides a broad set of web and cloud services. These include domain registration, email and website building, with an AI-powered website builder among the options. The company also offers online shops, web and WordPress hosting, virtual private servers and cloud infrastructure. Marketing tools and an AI Receptionist service round out the offering.
Background
The company traces its origins to 1&1, founded in 1988. The rebranding to 1&1 IONOS came in 2018, bringing together web hosting, applications, server lines and the ProfitBricks cloud infrastructure. It became IONOS in January 2020. IONOS is part of the United Internet group, with IONOS Group SE listed on the Frankfurt Stock Exchange and SDAX since 2023.
Scale and approach
The company is headquartered in Germany and operates 31 data centres and 40 facilities worldwide. It employs around 4,300 people from 70 countries and serves over 6.2 million customers. IONOS is oriented towards small and medium-sized businesses, entrepreneurs and scaling companies. Each customer is assigned a personal consultant, with 24/7 support available. Its data centres are ISO 27001 certified and run on green energy, and the company manages over 22 million domains in its own regional data centres.