Is SmartSurvey trustworthy? View the Checkuno Score

smartsurvey.co.uk

SmartSurvey is a UK online survey and questionnaire platform. It lets users build surveys and feedback forms with advanced question types, branching logic and analysis tools. Servers are UK-hosted with GDPR compliance.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

89 /100

Very positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent

61%

Good

32%

Average

Poor

Bad

Checkuno Insights

Survey creation

Survey creation and customisation are recurring discussion points. The range of question types, branching logic and design flexibility is mentioned regularly.

Data analysis

Data analysis and reporting are recurring topics. How results are organised, visualised and exported is discussed regularly.

Customer support

Customer support responsiveness is a recurring topic. Help during onboarding and trial periods is mentioned regularly.

Account management

Plan restrictions on team accounts are a recurring theme. Device limits and their impact are mentioned regularly.

General impression Mostly positive

The overall picture is largely positive, with some friction noted. Recurring themes centre on survey building, analysis, support and account plans.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

About this business

Platform

SmartSurvey is online survey software for creating surveys and feedback forms. The platform supports more than 17 question types alongside branching logic. It also includes text analysis and sentiment analysis. Respondents can be reached via email, SMS, web links and popup intercepts.

Features

Results are presented through dashboards, reports and data export options. Integrations with CRMs and external systems are available through an API. AI-powered insights help analyse open-text feedback. Survey design can be customised to match a professional presentation.

Background

SmartSurvey is a UK-based platform serving a large customer base. Servers are UK-hosted and the platform is built with GDPR compliance in mind. Accessibility features cover screen reader compatibility, keyboard-only navigation and colour-blindness-friendly design. Browser zoom support is included and students receive subscription discounts.