Lola's

Is Lola's trustworthy?

lolascupcakes.co.uk

Lola's is a bespoke cake and cupcake bakery in the United Kingdom. It offers made-to-order cakes, cupcakes, brownies and edible gifts. The bakery has been around since 2011 and is based primarily in London.

Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.

Checkuno Score

How is the Checkuno Score calculated?

The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.

93 /100
Very positive

Score Breakdown

Visual representation of the Checkuno Score.

Excellent
73%
Good
20%
Average
3%
Poor
2%
Bad
2%

Checkuno Insights

Product condition

Taste and appearance are recurring topics. Specific flavour profiles and recipe changes are also discussed.

Delivery timing

Delivery timing and packaging are recurring themes. Unattended deliveries and damaged cakes are occasionally raised.

Ordering process

The ordering process and communication are recurring discussion points. Confusion over recipe modifications is also mentioned.

Customer service

Staff interactions across phone, chat and email are discussed regularly. Reordering is a recurring theme.

General impression Mostly positive

The overall picture is largely positive. Product, delivery and ordering are recurring themes.

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Alerts & Warnings

No active alerts

There are currently no active warnings for this business.

Company Information

Category
Food & Dining
Registered since
2011
Domain age
14 years
Country
United Kingdom
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About this business

Background

Lola's is a bespoke cake and cupcake bakery in the United Kingdom. The bakery has been around since 2011. It is based primarily in London with additional stores in Birmingham. There are 43 collection locations nationwide.

Range

The bakery offers fresh, made-to-order cakes, cupcakes and brownies. It also covers edible gifts. Products include birthday cakes, bento cakes and kids' party cakes. Speciality items extend to nationwide cakes and Disney-themed designs. An extensive vegan and gluten-free range is also available. The bakery stocks confectionery items such as candles, greeting cards and cake toppers.

Services

Lola's offers next-day London delivery on selected products. Free collection is available on larger orders. Cakes are baked fresh to order. Customer support runs seven days a week through a Cake Hotline by phone, chat and email. A Rewards Club loyalty programme offers free items on signup. The wider emphasis sits on presentation and packaging for delivery.