Is Patisserie Valerie trustworthy? View the Checkuno Score
patisserie-valerie.co.uk
Patisserie Valerie makes handmade cakes, gateaux and patisserie items, including cupcakes, macarons and pastries. It delivers fresh cakes across the UK and Ireland and runs physical patisseries with dine-in and click and collect. The company has been around since 1926.
Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.
How is the Checkuno Score calculated?
The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.
Score Breakdown
Visual representation of the Checkuno Score.
Checkuno Insights
Product condition and presentation are recurring topics. Experiences around how cakes arrive vary.
Delivery and courier handling are discussed regularly. Experiences around arrival and packaging are described in varying ways.
The ordering process and website are recurring discussion points. Experiences around payment and order completion vary.
Customer service and refund handling are recurring themes. Experiences around responsiveness vary.
Experiences vary across product condition, delivery, ordering and customer service. The overall picture is mixed.
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Company Information
- Website
- patisserie-valerie.co.uk
- Category
- Food & Dining
- Registered since
- 1999
- Domain age
- 27 years
- Country
- United Kingdom
About this business
Background
Patisserie Valerie has been around since 1926. The company is based in the United Kingdom and serves Great Britain, Northern Ireland and the Republic of Ireland. It runs physical patisseries alongside a nationwide delivery service. Wholesale and franchise opportunities form part of the wider business.
Range
The product line covers handmade cakes, gateaux and patisserie items. This includes cupcakes, macarons, brownies and pastries. French Macarons feature within the catalogue. The company also handles wedding cake work as a dedicated line.
Delivery and locations
Next-day delivery is available to the UK and Ireland, with scheduling possible up to 90 days ahead. Deliveries are carbon-neutral, with fresh bakes frozen and packed with dry ice for protection. Click and collect is offered for last-minute orders. Physical patisseries provide brunch, afternoon tea and speciality coffee.
Membership
The Cake Club membership offers rewards to returning customers. Discounts are available for students, key workers and senior customers. The dine-in sites complement the online and collection channels.