Is Zen Internet trustworthy? View the Checkuno Score
zen.co.uk
Zen Internet is a UK provider of broadband, cloud, connectivity and security solutions. It serves homes, businesses and partners, with full fibre speeds up to 2Gbps. The company has been around since 1995 and is based in Rochdale.
Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.
How is the Checkuno Score calculated?
The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.
Score Breakdown
Visual representation of the Checkuno Score.
Checkuno Insights
Broadband speed and connection are recurring topics in customer experiences. Installations are mentioned regularly.
Customer support and access to agents are recurring discussion points. Consistency of information is also raised.
Interactions with UK-based support staff are discussed regularly. Troubleshooting is a recurring theme.
Pricing is described in varying ways. Cost compared with alternatives is a recurring topic.
The overall picture leans positive. Service delivery and support are recurring themes, with varied experiences around pricing.
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Company Information
- Website
- zen.co.uk
- Category
- Technology
- Registered since
- 1994
- Domain age
- 31 years
- Country
- United Kingdom
About this business
Services
Zen Internet provides broadband, cloud, connectivity, networking and security solutions across the UK. It serves homes, businesses and partners. Full fibre speeds are available up to 2Gbps. The company also offers phone services and web hosting. It operates one of the largest independent data networks in the UK.
Background
Zen was founded in 1995 by two people in a pub. It has been around for nearly thirty years and is headquartered in Rochdale at Sandbrook Park. The company has more than 600 colleagues and a UK-based customer support team. It is a six-time Which? Recommended Provider for broadband and a 22-time PC Pro Best Broadband winner.
Commitments
Zen is a certified B Corporation committed to responsible business practices through its People, Planet, Purpose strategy. It is carbon neutral and working towards Net Zero by 2040. The company operates a Contract Price Promise with no mid-contract price rises. New customers can switch through a simple ten-minute process.