Is Home Telecom trustworthy? View the Checkuno Score
hometelecom.co.uk
Home Telecom is a broadband, energy and home utilities provider based in Horsham. It brings broadband, energy setup, mobile SIMs and Sky TV together in one place. The service is aimed at people moving home.
Checkuno helps you determine if a business can be trusted based on reliability signals, experiences and business information.
How is the Checkuno Score calculated?
The Checkuno Score gives an indication of how much a business can be trusted. The score is determined using various reliability signals, such as business information, domain data, reputation indicators and other relevant factors. The score is meant as an aid in assessing a business and is not a guarantee or definitive judgement.
Score Breakdown
Visual representation of the Checkuno Score.
Checkuno Insights
Interactions with individual staff members are a recurring discussion point. Patience, explanations and department transfers come up in these experiences.
The overall service journey is discussed regularly. Experiences range from smooth setup to outages and gaps in technical support.
Reaching support and resolving issues are recurring topics. Wait times, automated responses and phone-based resolution feature in varying ways.
How customers reach the company is mentioned regularly. Hold times, bot calls and email follow-ups are raised in these experiences.
Experiences vary widely across staff interaction, service delivery and communication. Both smooth and difficult journeys are recurring themes.
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Company Information
- Website
- hometelecom.co.uk
- Category
- Technology
- Registered since
- 2010
- Domain age
- 15 years
- Country
- United Kingdom
About this business
Services
Home Telecom provides broadband alongside energy, water and council tax setup. It also offers mobile SIM cards and Sky TV packages. Broadband contracts are available from six months. The service is aimed at tenants, homeowners, students and landlords moving home.
Background
The company has been around for sixteen years. It was founded by Nigel Barnett, who has more than thirty years in telecoms. The business is based in Horsham in the United Kingdom. A UK-based support team is available around the clock.
How it works
Home Telecom consolidates broadband, utilities and associated setup into a single service. A national postcode checker covers UK availability. The company works with major UK suppliers including TalkTalk, Virgin and Sky. Priority installation is available.
Tools and partnerships
A mobile app offers real-time support, video calls, Wi-Fi diagnostics and device management. The company is ISO certified. It partners with thousands of lettings and estate agents across the United Kingdom.